FAQ

  1. Where are you located and what are your business hours?
    The Customer Service Center (Parking Permits) is located on the first floor of 1755 Meridian Avenue, working hours are from 8:30 a.m. to 6:00 p.m. Monday – Friday, excluding holidays.
  2. How can I purchase a monthly parking pass for municipal parking garages and lots?
    The availability of monthly passes is based on location.  For more information please contact the customer service center at 305.673.7505, press 0 to speak to customer service representative.
  3. How do I apply for a residential parking permit?
    Please visit our Parking Customer Service Center to apply. Make sure to bring in the required information specified in the link below.
    1755 Meridian Avenue, Suite 100
    Miami Beach, FL 33139
    8:30 a.m. to 6:00 p.m. Monday through Friday, excluding holidays.
    Tel: 305.673.7505
    Required Documentation for Residential Parking Permit 
  4. What are your payment options?
    The Parking Department customer service center accepts cash, checks, and credit cards: Visa, Master Card, Discover and American Express.- Metered parking time can be paid with cash, credit card and by phone using the Parkmobile payment application.
    – Garage parking can be paid with cash and credit card.  Payment using the Parkmobile payment application will be available soon in all municipal parking facilities.
  5. Where can I store my car?
    The City of Miami Beach (according to the Miami-Dade County Ordinance) does not allow vehicle storage on public property.
  6. How do I qualify for a Hybrid Permit?
    Information can be found at the Hybrid Vehicle Parking Permit page. Please visit link below.
    Hybrid Vehicle Parking Permit Info 
  7. Where may I obtain my City Wide Permit?
    A limited number of citywide permits are available for Hybrid vehicles and motorcycles.  For more information, click the links below.
    City Wide Scooter/Motorcycle Parking Permit Info
    Hybrid Vehicle Parking Permit Info

  8. What is the process to contest a citation?
    The Parking Department reviews only two types of parking citations within 10 days of issuance; overtime Parking and restricted parking. All citations issued by a Police Officer must be appealed through the Miami-Dade County Clerk of Courts. Additional information is provided on the reverse side of the citation.If you feel that you were cited in error, and it is one of the types of citations, you can submit a request for review by the City of Miami Beach parking Department Administration. Please gather all supporting documentation and click on the link below to complete your request. Please note that you will need to attach these documents.
    Dispute a Citation 
  9. What is the contact information for the Parking Violations Bureau?
    There are several county locations listed on the back of each citation. The Miami Beach office is located at 1130 Washington Avenue 2nd floor, Miami Beach, FL 33139.You can pay with a credit card by calling 305.275.1133, or online at Pay Parking Citations. You will need your citation number to make payment. If you have any questions or concerns with parking citations, please contact:
    Parking Violations Bureau
    Miami-Dade County, FL
    305.275.1133
  10. How can I report a broken parking meter or parking paystation?
    You can report any issues on our e-Gov application or website under the service type Parking Enforcement.
    e-Gov Website
    e-Gov Mobile Application 
  11. How can I report an illegally parked vehicle?
    You can contact the Parking Department dispatch (open 24 hours) at 305.673.9453 and provide the following information:
    Make, model, tag, and color of the vehicle
    Exact location where vehicle is parked
    Why the vehicle is considered illegally parked (e.g.: blocked driveway, abandoned, fire hydrant, yellow curb, restricted parking etc.)
    OR
    You can report any issues on our e-Gov website or e-Gov mobile application.
  12. My vehicle was towed?
    If your vehicle was towed from public property, a parking citation was issued and placed on your windshield. The City of Miami Beach contracts two (2) towing service providers:Tremont Towing
    1747 Bay Road
    Miami Beach, FL 33139
    305.672.2395.

    Beach Towing
    1349 Dade Boulevard
    Miami Beach, FL 33139
    305.534.2128.

    Vehicles will only be released to the registered owner of the vehicle.  You must present a valid picture identification and vehicle registration. Both companies accept cash, traveler’s checks and personal checks (please contact each provider for their check acceptance policy). There are ATM machines at both locations. We highly recommend that you retrieve your vehicle with 24 hours to avoid storage fees.

  13. Where do I obtain a vehicle registration, handicap and/or baby parking permit?
    Any auto tag agency. The Miami Beach location is:
    Beach Auto Tag & Insurance
    800 71 Street
    Miami Beach, FL  33141
    Tel: 305.868.3277
    Beach Auto Tag & Insurance Website 
  14. How do I rent parking spaces?
    Parking space rentals are available for Construction Projects, Film & Photo Productions, Special Events, and Valet purposes. A city of Miami Beach permit is required. Space rentals must be requested three (3) business days in advance, non-metered/residential areas will require five (5) business days notice. More information can be found at the Space Rental Webpage.Payments must be submitted in advance at least 48 hours or two (2) business days. For more information you may contact the Parking Department at 305.673.PARK(7275), Monday – Friday from 8:30 a.m. to 5:00 p.m., or you may e-mail us at: Pkg_Meter_Rentals@miamibeachfl.gov. We are located at 1755 Meridian Avenue, Second Floor.
  15. How can I report a broken and/or missing sign and faded painting of the curb?
    You can report any issues on our eGov application or website under service type “other”.
    e-Gov Website

    e-Gov Mobile Application
    You may also call us at 305.673.7275
  16. Where can I charge my electric vehicle?
    We currently have a charging station at the 13 Street Garage, located at 1301 Collins Avenue. Charging stations at all Municipal Parking Garages are planned for 2018.