The City of Miami Beach Excellence Model is a strategic, performance-based model for continuous improvement in the City. It is driven by the City’s vision, with priorities established at the strategic level based on customer input and environmental scan data including demographics, socio-economic statistics, department workload data, etc. Through the annual budget process, resources are allocated in support of these strategic priorities, and performance is monitored to track progress and make adjustments for further improvement. The Office of Budget and Performance Improvement (OBPI) is the primary facilitator for the City's Excellence Model. For more information on OBPI, please click here. Please click on any section of the Excellence Model to be directed to addition information and related documents.
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