The Neighborhood Services Department is divided into five divisions, Administration, Code Compliance, and Community Resource and Outreach, Office of Community Services, and Housing and Community Development.
The Administration Division’s function is to coordinate, direct, support and evaluate each operational area to ensure the department’s goals and objectives are implemented and met to the highest level of quality possible and are in adherence with all governing rules, regulations, policy and administrative directives.
The Code Compliance Division is responsible for seeking compliance with certain provisions contained in the City of Miami Beach Code. The goal is to ensure full compliance with those ordinances, regulations, and codes within the Division’s jurisdiction. The Division works with neighborhood associations and the business community in an effort to educate them regarding the codes and regulations that most commonly affect them. Code Compliance became a division of the Neighborhood Services Department approximately five years ago. Though the goals of the Division have remained the same, there has been a cultural shift to a more responsive and customer-/business-friendly approach to compliance. Various initiatives have been implemented to foster this shift.
Community Resource and Outreach
The Division’s mission is to provide a high level of customer service and accurate information in an expedited fashion to the public and City departments. The Division provides residents and neighborhood groups with a convenient communications link to reach their local government. A vital effort of this division is to create a centralized point where Miami Beach residents are able to have easier access to City services and receive excellent customer service.
Office of Community Services
The Office of Community Services (OCS) provides direct services and advocacy for children, families, elder residents and homeless individuals in our community. The OCS was created with the merging of the Office of Children’s/Elder Affairs, Office of Homeless Coordination and the Log Cabin Training Center. Our primary target populations include:
Through partnerships, coalitions and special initiatives, the OCS serves and advocates for these populations with the primary focus on accessing services offered by community-based providers. Examples of these strategies and direct services include:
Housing and Community Development Division
The Housing and Community Development Division’s primary mission is to administer and monitor the activities funded through the federal grants that the City receives from the U.S. Department of Housing and Urban Development (HUD) and the State Housing Initiatives Partnership (SHIP) program.