Permit Walk-Through Service

The Building department has improved the plan review and permitting processes by providing a 24-hour walk-through service for certain permit types.

Customers can obtain a 400 ticket series at the Homeowners' Permit Assistance Counter, (1st floor of City Hall), Monday - Friday from 8 a.m. until 10 a.m. The permit application, a routing sheet, and the plans securely bound must be submitted to a Permit Clerk on the second floor of City Hall once the ticket number is announced. Plans will be internally walked-through by staff.

All walk-through processes are limited to (1) one per customer at a time. The following is a list of permits that can be processed as walk-through: List of Permits.

Customers can pick up their plans the next day between 8 a.m. and 11 a.m. They must get a ticket for pick-up and are encouraged to check CSS before coming to City Hall. Plans must be picked up within 2 days of review completion. 

For revisions of plans, new sheets need to be inserted on top of the marked voided pages, and two sets of narrative responses should also be provided.

For additional information on the new processes, please click here.

Please note that permits to correct violations are to be dropped-off only.