Homeowners’ Permit Assistance


The City of Miami Beach is pleased to announce that the new Citizen Self Service (CSS) is now available. This portal replaced C.A.P. which was decommissioned on July 31, 2019. We are asking all users to migrate their CAP accounts to CSS as soon as possible.

  • Please click here to visit CSS and migrate your account now.
  • For more information about the new CSS click here.

Visit our Homeowner's Permit Assistance Counter located on the first floor of City Hall for personalized assistance with the Building Department’s processes. With proof of residency, all single-family and condominium unit owners are entitled to special assistance with their permitting needs. The hours of operation are Monday through Friday from 8 a.m. to 3:30 p.m. You may contact the Homeowner's Permit Assistance Counter at 305.673.7610 x 6956.