False Alarm Reduction

In an effort to reduce false alarms within the City of Miami Beach, the city updated its alarm ordinance and partnered with PMAM Corporation to implement and administer the Alarm Program and provide educational training for our citizens. PMAM is a national company with expertise in this area, and will be responsible for our alarm registration, false alarm billing features and share in providing excellent customer service. The first step in implementation is to contact all the installation and monitoring companies operating in the City of Miami Beach and establish a complete list of people who have monitored alarms in the City. Once an alarm customer base is established, PMAM will reach out to each alarm user to assist them in registering their alarm system. A website has been established to assist the City of Miami Beach [www.famspermit.com/MiamiBeach]

City of Miami Beach residents and business operators may receive letters from their alarm monitoring companies regarding the updated ordinance, which was revised and modernized to address the increasing number of false alarms resulting from operator and alarm company errors. The goal of the ordinance is to reduce the number of false alarm activations requiring a response by the Miami Beach Police Department. This will directly free up police resources and reduce the fines levied on alarm customers.

Even the most responsible alarm owners will occasionally cause false alarm activations, approximately once every 18 months and this ordinance has built-in provisions to ensure three free false alarm responses per customer during the permit year. City of Miami Beach residents and business owners are encouraged to test their alarms regularly to ensure they are functioning properly. These tests should be performed in conjunction with your alarm company. Safety First, Fall 2018

Related resources