{"id":265598,"date":"2023-07-20T13:00:45","date_gmt":"2023-07-20T17:00:45","guid":{"rendered":"https:\/\/www.miamibeachfl.gov\/?page_id=265598"},"modified":"2025-06-07T15:12:27","modified_gmt":"2025-06-07T19:12:27","slug":"customerservicedepartment","status":"publish","type":"page","link":"https:\/\/www.miamibeachfl.gov\/es\/egovapp\/city-hall\/customerservicedepartment\/","title":{"rendered":"Departamento de Atenci\u00f3n al Cliente"},"content":{"rendered":"<a href=\"https:\/\/www.miamibeachfl.gov\/es\/egovapp\/city-hall\/\" target=\"_self\">\n\t\t\t\t\t\tRegresar al directorio del departamento\n\t\t\t\t\t<\/a>\n<h1>\n\t\t\tServicio al cliente\t<\/h1>\n\t\t\t<a href=\"https:\/\/miamibeachfl.qmatic.io\/booking\/singlebooking\/serviceselection\" target=\"_self\">\n\t\t\t\t\t\t\tReservar una cita\n\t\t\t<\/a>\n\t<ul>\n\t\t<li><a href=\"tel:3056737420\" target=\"_self\"  aria-label=\"Ir al tel:3056737420\">\t\t\t\t\n\t\t<h3>305.673.7420<\/h3><\/a><\/li><li><a href=\"mailto:mbhelp@miamibeachfl.gov\" target=\"_self\"  aria-label=\"Vaya a mailto:mbhelp@miamibeachfl.gov\">\t\t\t\t\n\t\t<h3>mbhelp@miamibeachfl.gov<\/h3><\/a><\/li><li>\t\t\t\t\n\t\t<h3>Horario de oficina:<\/h3><p>Lunes \u2013 Viernes:<br \/>8:30 a. m. a 6 p. m. Cerrado\u00a0<br \/>12 p. m. a 1 p. m.<br \/>De 12:00 p. m. a 2:00 p. m., cada primer y tercer jueves de cada mes.<\/p><\/li><li><a href=\"https:\/\/goo.gl\/maps\/XkFo3fw719Ei8VZ78\" target=\"_blank\" rel=\"noopener\" aria-label=\"Vaya a https:\/\/goo.gl\/maps\/XkFo3fw719Ei8VZ78\">\t\t\t\t\n\t\t<h3>Centro de atenci\u00f3n al cliente:<\/h3><p>Avenida Meridian 1755<br \/>1er piso<br \/>Miami Beach, FL 33139<\/p><\/a><\/li>\t<\/ul>\n\t<p><strong>Servicios <\/strong><\/p>\n<p><strong><a href=\"https:\/\/www.miamibeachfl.gov\/es\/city-hall\/parking\/permit-programs\/\">Permiso de estacionamiento<\/a><\/strong><\/p>\n<p><strong><a href=\"http:\/\/www.miamibeachfl.gov\/es\/meters\/\">Cuentas de servicios p\u00fablicos<\/a><\/strong><\/p>\n<p><strong><a href=\"https:\/\/www.miamibeachfl.gov\/es\/city-hall\/finance\/filepay-resort-tax\/\">Impuesto de complejo tur\u00edstico<\/a><\/strong><\/p>\n<p><strong><a href=\"https:\/\/www.miamibeachfl.gov\/es\/city-hall\/finance\/passport-information\/\">Pasaportes<\/a><\/strong><\/p>\n<p><strong><a href=\"https:\/\/www.miamibeachfl.gov\/es\/city-hall\/customer-service-center\/artists-vendor-lottery\/\">Loter\u00eda de artistas vendedores<\/a><\/strong><\/p>\n<p><strong><a href=\"https:\/\/www.miamibeachfl.gov\/es\/city-hall\/customer-service-center\/street-performer-permit\/\">Permiso para artistas callejeros<\/a><\/strong><\/p>\n<p><strong><a href=\"https:\/\/www.miamibeachfl.gov\/es\/city-hall\/finance\/business-tax-receipts-btr\/\">Recibo de impuesto comercial<\/a><\/strong><\/p>\n<p><strong><a href=\"http:\/\/lien.miamibeachfl.gov\/LienResearch\">B\u00fasqueda de grav\u00e1menes<\/a><\/strong><\/p>\n<p><strong><a href=\"https:\/\/eservices.miamibeachfl.gov\/EnerGovProd\/SelfService#\/home\">Permiso de venta de garaje<\/a><\/strong><\/p>\n<p><strong><a href=\"https:\/\/eservices.miamibeachfl.gov\/EnerGovProd\/SelfService#\/home\">Permiso de se\u00f1alizaci\u00f3n inmobiliaria<\/a><\/strong><\/p>\n<strong><a href=\"https:\/\/eservices.miamibeachfl.gov\/EnerGovProd\/SelfService#\/home\">Permiso para hacer kitesurf<\/a><\/strong><br \/>\nPara ver la Ordenanza de Permisos para Kitesurf, por favor <strong><a href=\"http:\/\/www.miamibeachfl.gov\/wp-content\/uploads\/2019\/10\/Kiteboarding-Permit-Ordinance.pdf\">haga clic aqu\u00ed.<\/a><\/strong>\n<hr \/>\n<p><strong>Carril expr\u00e9s<\/strong><\/p>\n<p>Para agilizar las transacciones sencillas, la Ciudad cuenta con un carril expr\u00e9s exclusivo en el CSC. Este carril est\u00e1 dise\u00f1ado para clientes con transacciones que solo requieren unos minutos, como:<\/p>\n<p>Solicitud de permisos para ventas de garaje<\/p>\n<p>Acreditar la residencia para el descuento de residente en los parqu\u00edmetros<\/p>\n<p>Solicitud de permisos para letreros inmobiliarios<\/p>\n<p>Este carril expr\u00e9s exclusivo se ha creado para que los visitantes del CSC no queden \u201catascados\u201d detr\u00e1s de clientes con transacciones complejas.<\/p>\n<p><strong>Servicios de cajero<\/strong><\/p>\n<p>Los cajeros de la Ciudad de Miami Beach son responsables de recibir, salvaguardar y depositar el dinero pagado a la Ciudad por diversas fuentes.<\/p>\n<p>Para realizar un pago, por favor visite cualquiera de nuestras oficinas de caja.<\/p>\n<p>Ayuntamiento \u2013 1700 Convention Center Drive, 1.er piso<\/p>\n<p>Centro de Atenci\u00f3n al Cliente \u2013 1755 Meridian Ave, 1.er piso<\/p>\n<p>Oficina de North Beach \u2013 962 Normandy Dr<\/p>\n<p><strong>Otra informaci\u00f3n<\/strong><\/p>\n<p>Para obtener informaci\u00f3n sobre la Loter\u00eda sin fines de lucro, <strong><a href=\"https:\/\/www.miamibeachfl.gov\/es\/non-profit-lottery\/\">haga clic aqu\u00ed<\/a>.<\/strong><\/p>\n<p>Si desea acceder al Registro de Asociaciones Comunitarias, <strong><a href=\"http:\/\/www.miamidade.gov\/global\/economy\/consumer-protection\/community-association-registry.page\">haga clic aqu\u00ed.<\/a><\/strong><\/p>","protected":false},"excerpt":{"rendered":"<p>Back to Department Directory Customer Service Book an Appointment 305.673.7420 mbhelp@miamibeachfl.gov Office Hours: Monday &#8211; Friday:8:30AM &#8211; 6PMClosed\u00a012PM &#8211; 1PM12PM [&hellip;]<\/p>\n","protected":false},"author":222,"featured_media":0,"parent":265532,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_searchwp_excluded":"1","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"disabled","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"disabled","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[],"tags":[1002,1000],"class_list":["post-265598","page","type-page","status-publish","hentry","tag-app-egov-page","tag-cityhall-egovapp"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.4 (Yoast SEO v27.4) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Customer Service Department - City of Miami Beach<\/title>\n<meta name=\"description\" content=\"The Code Compliance Division enforces the City Codes uniformly, ensuring the health, safety, welfare, and quality of life for the residents, businesses, owners and tourists of the City of Miami Beach.The City of Miami Beach Customer Service Center is your one-stop shop for myriad of customer service-related services. 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