{"id":196218,"date":"2022-06-29T11:43:45","date_gmt":"2022-06-29T15:43:45","guid":{"rendered":"https:\/\/www.miamibeachfl.gov\/?page_id=196218"},"modified":"2025-05-28T16:28:09","modified_gmt":"2025-05-28T20:28:09","slug":"mystery-rider-program","status":"publish","type":"page","link":"https:\/\/www.miamibeachfl.gov\/fr\/city-hall\/office-of-organizational-development\/mystery-rider-program\/","title":{"rendered":"Programme Mystery Rider"},"content":{"rendered":"<h3>\n\t\t\tProgramme Mystery Rider\t<\/h3>\n\t<p>Le <strong><a href=\"https:\/\/www.miamibeachfl.gov\/wp-content\/uploads\/2021\/05\/Mystery-Rider-Program.pdf\">Programme Mystery Rider<\/a><\/strong> Fournit une \u00e9valuation compl\u00e8te de la qualit\u00e9 globale du r\u00e9seau de transports publics financ\u00e9 par la municipalit\u00e9 de Miami Beach. Les passagers myst\u00e8res suivent l&#039;un des itin\u00e9raires de bus\/trolley et \u00e9valuent diff\u00e9rents crit\u00e8res, tels que la propret\u00e9 des si\u00e8ges, le confort des arr\u00eats et la visibilit\u00e9 autour des points de d\u00e9pose et de d\u00e9part. Ils sont \u00e9galement form\u00e9s \u00e0 la surveillance de l&#039;intervalle (temps entre les v\u00e9hicules sur un m\u00eame itin\u00e9raire) et en tiennent compte pour \u00e9valuer la fiabilit\u00e9. Ces mesures permettent d&#039;identifier les points forts et les marges de progression, et de fournir des retours d&#039;exp\u00e9rience pr\u00e9cieux \u00e0 nos partenaires de transport.<\/p>\n<p><strong>Lettre \u00e0 la Commission :<\/strong><\/p>\n<p><a href=\"https:\/\/docmgmt.miamibeachfl.gov\/WebLink\/DocView.aspx?id=258977&amp;dbid=0&amp;repo=CityClerk\">29 janvier 2020<\/a><\/p>\n<p><a href=\"https:\/\/docmgmt.miamibeachfl.gov\/WebLink\/DocView.aspx?id=257498&amp;dbid=0&amp;repo=CityClerk\">23 octobre 2019<\/a><\/p>\n<p><a href=\"https:\/\/docmgmt.miamibeachfl.gov\/WebLink\/DocView.aspx?id=256099&amp;dbid=0&amp;repo=CityClerk\">8 ao\u00fbt 2019<\/a><\/p>\n<p><a href=\"https:\/\/docmgmt.miamibeachfl.gov\/WebLink\/DocView.aspx?id=250180&amp;dbid=0&amp;repo=CityClerk\">7 mai 2019<\/a><\/p>\n<p><a href=\"https:\/\/docmgmt.miamibeachfl.gov\/WebLink\/DocView.aspx?id=247199&amp;dbid=0&amp;repo=CityClerk\">31 janvier 2019<\/a><\/p>\n<p><a href=\"https:\/\/docmgmt.miamibeachfl.gov\/WebLink\/DocView.aspx?id=242580&amp;dbid=0&amp;repo=CityClerk\">1er novembre 2018<\/a><\/p>\n<p><a href=\"https:\/\/docmgmt.miamibeachfl.gov\/WebLink\/DocView.aspx?id=237877&amp;dbid=0&amp;repo=CityClerk\">23 juillet 2018<\/a><\/p>\n<p><a href=\"https:\/\/docmgmt.miamibeachfl.gov\/WebLink\/DocView.aspx?id=231375&amp;dbid=0&amp;repo=CityClerk\">30 avril 2018<\/a><\/p>\n<p><a href=\"https:\/\/docmgmt.miamibeachfl.gov\/WebLink\/DocView.aspx?id=216681&amp;dbid=0&amp;repo=CityClerk\">6 f\u00e9vrier 2018<\/a><\/p>\n<p><a href=\"https:\/\/docmgmt.miamibeachfl.gov\/WebLink\/DocView.aspx?id=212005&amp;dbid=0&amp;repo=CityClerk\">31 octobre 2017<\/a><\/p>\n<p><a href=\"https:\/\/docmgmt.miamibeachfl.gov\/WebLink\/DocView.aspx?id=162289&amp;dbid=0&amp;repo=CityClerk\">16 ao\u00fbt 2017<\/a><\/p>\n<p><a href=\"https:\/\/docmgmt.miamibeachfl.gov\/WebLink\/DocView.aspx?id=156680&amp;dbid=0&amp;repo=CityClerk\">12 mai 2017<\/a><\/p>\n<p><a href=\"https:\/\/docmgmt.miamibeachfl.gov\/WebLink\/DocView.aspx?id=147553&amp;dbid=0&amp;repo=CityClerk\">1er f\u00e9vrier 2017<\/a><\/p>","protected":false},"excerpt":{"rendered":"<p>Mystery Rider Program The Mystery Rider Program provides a comprehensive assessment of the overall quality of the City of Miami [&hellip;]<\/p>\n","protected":false},"author":222,"featured_media":0,"parent":184231,"menu_order":53,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_searchwp_excluded":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center 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