{"id":265598,"date":"2023-07-20T13:00:45","date_gmt":"2023-07-20T17:00:45","guid":{"rendered":"https:\/\/www.miamibeachfl.gov\/?page_id=265598"},"modified":"2025-06-07T15:12:27","modified_gmt":"2025-06-07T19:12:27","slug":"customerservicedepartment","status":"publish","type":"page","link":"https:\/\/www.miamibeachfl.gov\/fr\/egovapp\/city-hall\/customerservicedepartment\/","title":{"rendered":"Service client\u00e8le"},"content":{"rendered":"<a href=\"https:\/\/www.miamibeachfl.gov\/fr\/egovapp\/city-hall\/\" target=\"_self\">\n\t\t\t\t\t\tRetour \u00e0 l&#039;annuaire des d\u00e9partements\n\t\t\t\t\t<\/a>\n<h1>\n\t\t\tService client\t<\/h1>\n\t\t\t<a href=\"https:\/\/miamibeachfl.qmatic.io\/booking\/singlebooking\/serviceselection\" target=\"_self\">\n\t\t\t\t\t\t\tPrendre rendez-vous\n\t\t\t<\/a>\n\t<ul>\n\t\t<li><a href=\"tel:3056737420\" target=\"_self\"  aria-label=\"Aller au t\u00e9l:3056737420\">\t\t\t\t\n\t\t<h3>305.673.7420<\/h3><\/a><\/li><li><a href=\"mailto:mbhelp@miamibeachfl.gov\" target=\"_self\"  aria-label=\"Acc\u00e9dez \u00e0 mailto:mbhelp@miamibeachfl.gov\">\t\t\t\t\n\t\t<h3>mbhelp@miamibeachfl.gov<\/h3><\/a><\/li><li>\t\t\t\t\n\t\t<h3>Heures d&#039;ouverture :<\/h3><p>Lundi \u2013 vendredi :<br \/>8h30 \u2013 18h Ferm\u00e9\u00a0<br \/>12h00 \u2013 13h00<br \/>12h00 \u2013 14h00 tous les 1er et 3e jeudis de chaque mois<\/p><\/li><li><a href=\"https:\/\/goo.gl\/maps\/XkFo3fw719Ei8VZ78\" target=\"_blank\" rel=\"noopener\" aria-label=\"Acc\u00e9dez \u00e0 https:\/\/goo.gl\/maps\/XkFo3fw719Ei8VZ78\">\t\t\t\t\n\t\t<h3>Centre de service \u00e0 la client\u00e8le :<\/h3><p>1755, avenue M\u00e9ridien<br \/>1er \u00e9tage<br \/>Miami Beach, FL 33139<\/p><\/a><\/li>\t<\/ul>\n\t<p><strong>Services <\/strong><\/p>\n<p><strong><a href=\"https:\/\/www.miamibeachfl.gov\/fr\/city-hall\/parking\/permit-programs\/\">Permis de stationnement<\/a><\/strong><\/p>\n<p><strong><a href=\"http:\/\/www.miamibeachfl.gov\/fr\/meters\/\">Comptes de services publics<\/a><\/strong><\/p>\n<p><strong><a href=\"https:\/\/www.miamibeachfl.gov\/fr\/city-hall\/finance\/filepay-resort-tax\/\">Taxe de s\u00e9jour<\/a><\/strong><\/p>\n<p><strong><a href=\"https:\/\/www.miamibeachfl.gov\/fr\/city-hall\/finance\/passport-information\/\">Passeports<\/a><\/strong><\/p>\n<p><strong><a href=\"https:\/\/www.miamibeachfl.gov\/fr\/city-hall\/customer-service-center\/artists-vendor-lottery\/\">Loterie des vendeurs d&#039;artistes<\/a><\/strong><\/p>\n<p><strong><a href=\"https:\/\/www.miamibeachfl.gov\/fr\/city-hall\/customer-service-center\/street-performer-permit\/\">Permis d&#039;artiste de rue<\/a><\/strong><\/p>\n<p><strong><a href=\"https:\/\/www.miamibeachfl.gov\/fr\/city-hall\/finance\/business-tax-receipts-btr\/\">Re\u00e7u fiscal d&#039;entreprise<\/a><\/strong><\/p>\n<p><strong><a href=\"http:\/\/lien.miamibeachfl.gov\/LienResearch\">Recherche de privil\u00e8ge<\/a><\/strong><\/p>\n<p><strong><a href=\"https:\/\/eservices.miamibeachfl.gov\/EnerGovProd\/SelfService#\/home\">Permis de vente de garage<\/a><\/strong><\/p>\n<p><strong><a href=\"https:\/\/eservices.miamibeachfl.gov\/EnerGovProd\/SelfService#\/home\">Permis d&#039;enseigne immobili\u00e8re<\/a><\/strong><\/p>\n<strong><a href=\"https:\/\/eservices.miamibeachfl.gov\/EnerGovProd\/SelfService#\/home\">Permis de kitesurf<\/a><\/strong><br \/>\nPour consulter l&#039;ordonnance sur les permis de kitesurf, veuillez <strong><a href=\"http:\/\/www.miamibeachfl.gov\/wp-content\/uploads\/2019\/10\/Kiteboarding-Permit-Ordinance.pdf\">Cliquez ici.<\/a><\/strong>\n<hr \/>\n<p><strong>Voie express<\/strong><\/p>\n<p>Afin d&#039;acc\u00e9l\u00e9rer le traitement des transactions simples, la Ville a mis en place une voie express au CSC. Cette voie est destin\u00e9e aux clients dont les transactions ne prennent que quelques minutes, comme\u00a0:<\/p>\n<p>Demande de permis de vente de garage<\/p>\n<p>Justifier de la r\u00e9sidence pour b\u00e9n\u00e9ficier de la r\u00e9duction r\u00e9sident aux parcm\u00e8tres<\/p>\n<p>Demande de permis d&#039;affichage immobilier<\/p>\n<p>Cette voie express d\u00e9di\u00e9e a \u00e9t\u00e9 cr\u00e9\u00e9e pour que les visiteurs du CSC ne soient pas \u00ab coinc\u00e9s \u00bb derri\u00e8re des clients ayant des transactions complexes.<\/p>\n<p><strong>Services de caisse<\/strong><\/p>\n<p>Les caissiers de la ville de Miami Beach sont charg\u00e9s de recevoir, de prot\u00e9ger et de d\u00e9poser les sommes vers\u00e9es \u00e0 la ville par diverses sources.<\/p>\n<p>Pour effectuer un paiement, veuillez vous rendre dans l&#039;un de nos bureaux de caisse.<\/p>\n<p>H\u00f4tel de ville \u2013 1700 Convention Center Drive, 1er \u00e9tage<\/p>\n<p>Centre de service \u00e0 la client\u00e8le \u2013 1755 Meridian Ave, 1er \u00e9tage<\/p>\n<p>Bureau de North Beach \u2013 962 Normandy Dr<\/p>\n<p><strong>Autres informations<\/strong><\/p>\n<p>Pour plus d&#039;informations sur la loterie \u00e0 but non lucratif, <strong><a href=\"https:\/\/www.miamibeachfl.gov\/fr\/non-profit-lottery\/\">Cliquez ici<\/a>.<\/strong><\/p>\n<p>Si vous souhaitez acc\u00e9der au registre des associations communautaires, <strong><a href=\"http:\/\/www.miamidade.gov\/global\/economy\/consumer-protection\/community-association-registry.page\">Cliquez ici.<\/a><\/strong><\/p>","protected":false},"excerpt":{"rendered":"<p>Back to Department Directory Customer Service Book an Appointment 305.673.7420 mbhelp@miamibeachfl.gov Office Hours: Monday &#8211; Friday:8:30AM &#8211; 6PMClosed\u00a012PM &#8211; 1PM12PM [&hellip;]<\/p>\n","protected":false},"author":222,"featured_media":0,"parent":265532,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_searchwp_excluded":"1","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"disabled","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"disabled","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[],"tags":[1002,1000],"class_list":["post-265598","page","type-page","status-publish","hentry","tag-app-egov-page","tag-cityhall-egovapp"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.4 (Yoast SEO v27.4) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Customer Service Department - City of Miami Beach<\/title>\n<meta name=\"description\" content=\"The Code Compliance Division enforces the City Codes uniformly, ensuring the health, safety, welfare, and quality of life for the residents, businesses, owners and tourists of the City of Miami Beach.The City of Miami Beach Customer Service Center is your one-stop shop for myriad of customer service-related services. 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