{"id":396668,"date":"2026-02-25T09:21:11","date_gmt":"2026-02-25T14:21:11","guid":{"rendered":"https:\/\/www.miamibeachfl.gov\/?p=396668"},"modified":"2026-02-25T09:22:55","modified_gmt":"2026-02-25T14:22:55","slug":"miami-beach-fire-department-earns-award-for-dispatch-excellence","status":"publish","type":"post","link":"https:\/\/www.miamibeachfl.gov\/fr\/miami-beach-fire-department-earns-award-for-dispatch-excellence\/","title":{"rendered":"Le service d&#039;incendie de Miami Beach remporte un prix pour l&#039;excellence de sa r\u00e9partition"},"content":{"rendered":"<a href=\"https:\/\/www.miamibeachfl.gov\/wp-content\/uploads\/2024\/11\/Miami-Beach-Fire-Department-Earns-Award-for-Dispatch-Excellence.pdf\" target=\"_self\">\n\t\t\t\t\t\tT\u00e9l\u00e9charger le communiqu\u00e9 de presse\n\t\t\t\t\t<\/a>\n<h2>\n\t\t\tPartager:\t<\/h2>\n\t\t\t\t\t\t\t\t\t\t<a class= \"uabb-ss-grid-button-link\" href=\"https:\/\/www.facebook.com\/sharer.php?u=https%3A%2F%2Fwww.miamibeachfl.gov%2F%3Fp%3D396668%26fl_builder\" target=\"_blank\" onclick=\"window.open(this.href,'social-share','left=20,top=20,width=500,height=500,toolbar=1,resizable=0');return false;\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.miamibeachfl.gov\/wp-content\/uploads\/2023\/12\/icon-facebook.png\" alt=\"283216\"\/>\n\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t<a class= \"uabb-ss-grid-button-link\" href=\"https:\/\/twitter.com\/share?url=https%3A%2F%2Fwww.miamibeachfl.gov%2F%3Fp%3D396668%26fl_builder\" target=\"_blank\" onclick=\"window.open(this.href,'social-share','left=20,top=20,width=500,height=500,toolbar=1,resizable=0');return false;\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.miamibeachfl.gov\/wp-content\/uploads\/2023\/12\/icon-twitterx.png\" alt=\"283218\"\/>\n\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t<a class= \"uabb-ss-grid-button-link\" href=\"https:\/\/www.linkedin.com\/shareArticle?url=https%3A%2F%2Fwww.miamibeachfl.gov%2F%3Fp%3D396668%26fl_builder\" target=\"_blank\" onclick=\"window.open(this.href,'social-share','left=20,top=20,width=500,height=500,toolbar=1,resizable=0');return false;\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.miamibeachfl.gov\/wp-content\/uploads\/2023\/12\/icon-linkedin.png\" alt=\"283217\"\/>\n\t\t\t\t\t\t\t\t\t\t<\/a>\n<h2>\n\t\t\tpour diffusion imm\u00e9diate\t<\/h2>\n<h2>\n\t\t\t12 novembre 2024\t<\/h2>\n<h3>\n\t\t\tLe service d&#039;incendie de Miami Beach remporte un prix pour l&#039;excellence de sa r\u00e9partition\t<\/h3>\n<h4>\n\t\t\t\u2013 La division des communications de s\u00e9curit\u00e9 publique du MBFD se distingue comme l&#039;une des 11 seules agences accr\u00e9dit\u00e9es \u201c Tri-ACE \u201d au monde \u2013\t<\/h4>\n\t<p><strong>Miami Beach, Floride<\/strong> \u2013 La division des communications de s\u00e9curit\u00e9 publique du service d&#039;incendie de Miami Beach a \u00e9t\u00e9 reconnue par les Acad\u00e9mies internationales de r\u00e9partition des urgences\u00ae (IAED) comme un centre d&#039;excellence accr\u00e9dit\u00e9 (ACE) pour la r\u00e9partition m\u00e9dicale d&#039;urgence.<\/p>\n<p>L&#039;IAED est l&#039;organisme de r\u00e9f\u00e9rence pour les services de r\u00e9partition des urgences \u00e0 l&#039;\u00e9chelle mondiale. L&#039;accr\u00e9ditation (et le renouvellement d&#039;accr\u00e9ditation) de l&#039;IAED constitue la plus haute distinction accord\u00e9e aux centres de communication d&#039;urgence, attestant que le centre respecte, voire d\u00e9passe, les normes \u00e9tablies du secteur. Les centres qui obtiennent le statut ACE incarnent l&#039;excellence en mati\u00e8re de r\u00e9partition des urgences et ont d\u00e9montr\u00e9 un contr\u00f4le local rigoureux, des processus qualit\u00e9 stricts et un engagement envers l&#039;am\u00e9lioration continue fond\u00e9e sur les donn\u00e9es.<\/p>\n<p>Le service de communication de s\u00e9curit\u00e9 publique du d\u00e9partement des pompiers de Miami Beach a obtenu la certification ACE pour la r\u00e9partition des appels d&#039;urgence m\u00e9dicale (EMD) en novembre 2018. Le centre a \u00e9t\u00e9 recertifi\u00e9 une deuxi\u00e8me fois en 2021, puis une troisi\u00e8me fois en 2024. Outre ses accr\u00e9ditations pour la r\u00e9partition des appels d&#039;urgence des pompiers et de la police, ce service se distingue comme l&#039;un des 11 seuls organismes au monde \u00e0 d\u00e9tenir la certification \u201c\u00a0Tri-ACE\u00a0\u201d. Cette performance est remarquable parmi les 4\u00a0080 centres qui utilisent ces protocoles \u00e0 l&#039;\u00e9chelle mondiale.<\/p>\n<p>\u201c\u00a0Cette r\u00e9ussite t\u00e9moigne du d\u00e9vouement et du professionnalisme de notre \u00e9quipe\u00a0\u201d, a d\u00e9clar\u00e9 Digna Abello, chef des pompiers de Miami Beach. \u201c\u00a0Le maintien de ce niveau d\u2019excellence garantit \u00e0 notre communaut\u00e9 un service d\u2019intervention et de soins d\u2019urgence de la plus haute qualit\u00e9.\u00a0\u201d<\/p>\n<p>L&#039;IAED remettra \u00e0 la division des communications de s\u00e9curit\u00e9 publique de Miami Beach une plaque d&#039;accr\u00e9ditation comm\u00e9morant leur r\u00e9ussite lors de la conf\u00e9rence Navigator \u00e0 Orlando, en Floride, en avril 2025.<\/p>\n<p>\u201c\u00a0L\u2019accr\u00e9ditation est un v\u00e9ritable accomplissement\u00a0\u201d, a d\u00e9clar\u00e9 Christof Chwojka, pr\u00e9sident du comit\u00e9 d\u2019accr\u00e9ditation de l\u2019IAED. \u201c\u00a0Nous f\u00e9licitons les op\u00e9rateurs, les r\u00e9partiteurs et l\u2019\u00e9quipe de direction d\u00e9vou\u00e9s de la division des communications de s\u00e9curit\u00e9 publique de Miami Beach pour leur engagement envers la qualit\u00e9 et pour avoir atteint ce niveau d\u2019excellence rarement atteint. Nous savons que la communaut\u00e9 peut compter sur ces premiers intervenants pour un travail exceptionnel.\u00a0\u201d<\/p>\n<p>###<\/p>\n<p><em>Pour demander ce mat\u00e9riel dans un format alternatif, un interpr\u00e8te en langue des signes (pr\u00e9avis de cinq jours requis), des informations sur l&#039;acc\u00e8s pour les personnes handicap\u00e9es et\/ou tout am\u00e9nagement pour examiner tout document ou participer \u00e0 toute proc\u00e9dure parrain\u00e9e par la ville, appelez le 305.604.2ADA (2232) et s\u00e9lectionnez 1 pour l&#039;anglais ou 2 pour l&#039;espagnol, puis l&#039;option 6 ; les utilisateurs de TTY peuvent appeler via le 711 (Florida Relay Service).<\/em><\/p>","protected":false},"excerpt":{"rendered":"<p>Download Press Release Share: for immediate release Nov. 12, 2024 Miami Beach Fire Department Earns Award for Dispatch Excellence &#8211; [&hellip;]<\/p>\n","protected":false},"author":222,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_searchwp_excluded":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[1664,1877,1],"tags":[],"class_list":["post-396668","post","type-post","status-publish","format-standard","hentry","category-2025-press-releases","category-fire-press-release","category-uncategorized"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.4 (Yoast SEO v27.4) - 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