{"id":265598,"date":"2023-07-20T13:00:45","date_gmt":"2023-07-20T17:00:45","guid":{"rendered":"https:\/\/www.miamibeachfl.gov\/?page_id=265598"},"modified":"2025-06-07T15:12:27","modified_gmt":"2025-06-07T19:12:27","slug":"customerservicedepartment","status":"publish","type":"page","link":"https:\/\/www.miamibeachfl.gov\/pt\/egovapp\/city-hall\/customerservicedepartment\/","title":{"rendered":"Departamento de Atendimento ao Cliente"},"content":{"rendered":"<a href=\"https:\/\/www.miamibeachfl.gov\/pt\/egovapp\/city-hall\/\" target=\"_self\">\n\t\t\t\t\t\tVoltar ao Diret\u00f3rio de Departamentos\n\t\t\t\t\t<\/a>\n<h1>\n\t\t\tAtendimento ao Cliente\t<\/h1>\n\t\t\t<a href=\"https:\/\/miamibeachfl.qmatic.io\/booking\/singlebooking\/serviceselection\" target=\"_self\">\n\t\t\t\t\t\t\tMarque uma consulta\n\t\t\t<\/a>\n\t<ul>\n\t\t<li><a href=\"tel:3056737420\" target=\"_self\"  aria-label=\"Acesse o telefone: 3056737420\">\t\t\t\t\n\t\t<h3>305.673.7420<\/h3><\/a><\/li><li><a href=\"mailto:mbhelp@miamibeachfl.gov\" target=\"_self\"  aria-label=\"Acesse mailto:mbhelp@miamibeachfl.gov\">\t\t\t\t\n\t\t<h3>mbhelp@miamibeachfl.gov<\/h3><\/a><\/li><li>\t\t\t\t\n\t\t<h3>Hor\u00e1rio de atendimento:<\/h3><p>Segunda a sexta:<br \/>8h30 - 18h Fechado\u00a0<br \/>12h \u2013 13h<br \/>12h \u2013 14h todas as 1\u00aa e 3\u00aa quintas-feiras de cada m\u00eas<\/p><\/li><li><a href=\"https:\/\/goo.gl\/maps\/XkFo3fw719Ei8VZ78\" target=\"_blank\" rel=\"noopener\" aria-label=\"Acesse https:\/\/goo.gl\/maps\/XkFo3fw719Ei8VZ78\">\t\t\t\t\n\t\t<h3>Central de Atendimento ao Cliente:<\/h3><p>Avenida Meridian, 1755<br \/>1\u00ba andar<br \/>Miami Beach, FL 33139<\/p><\/a><\/li>\t<\/ul>\n\t<p><strong>Servi\u00e7os <\/strong><\/p>\n<p><strong><a href=\"https:\/\/www.miamibeachfl.gov\/pt\/city-hall\/parking\/permit-programs\/\">Permiss\u00e3o de estacionamento<\/a><\/strong><\/p>\n<p><strong><a href=\"http:\/\/www.miamibeachfl.gov\/pt\/meters\/\">Contas de servi\u00e7os p\u00fablicos<\/a><\/strong><\/p>\n<p><strong><a href=\"https:\/\/www.miamibeachfl.gov\/pt\/city-hall\/finance\/filepay-resort-tax\/\">Imposto de resort<\/a><\/strong><\/p>\n<p><strong><a href=\"https:\/\/www.miamibeachfl.gov\/pt\/city-hall\/finance\/passport-information\/\">Passaportes<\/a><\/strong><\/p>\n<p><strong><a href=\"https:\/\/www.miamibeachfl.gov\/pt\/city-hall\/customer-service-center\/artists-vendor-lottery\/\">Loteria de Vendedores de Artistas<\/a><\/strong><\/p>\n<p><strong><a href=\"https:\/\/www.miamibeachfl.gov\/pt\/city-hall\/customer-service-center\/street-performer-permit\/\">Permiss\u00e3o para Artistas de Rua<\/a><\/strong><\/p>\n<p><strong><a href=\"https:\/\/www.miamibeachfl.gov\/pt\/city-hall\/finance\/business-tax-receipts-btr\/\">Recibo de Imposto Comercial<\/a><\/strong><\/p>\n<p><strong><a href=\"http:\/\/lien.miamibeachfl.gov\/LienResearch\">Busca de penhor<\/a><\/strong><\/p>\n<p><strong><a href=\"https:\/\/eservices.miamibeachfl.gov\/EnerGovProd\/SelfService#\/home\">Permiss\u00e3o para venda de garagem<\/a><\/strong><\/p>\n<p><strong><a href=\"https:\/\/eservices.miamibeachfl.gov\/EnerGovProd\/SelfService#\/home\">Permiss\u00e3o de Sinaliza\u00e7\u00e3o Imobili\u00e1ria<\/a><\/strong><\/p>\n<strong><a href=\"https:\/\/eservices.miamibeachfl.gov\/EnerGovProd\/SelfService#\/home\">Permiss\u00e3o para Kitesurf<\/a><\/strong><br \/>\nPara visualizar a Portaria de Permiss\u00e3o para Kitesurf, por favor <strong><a href=\"http:\/\/www.miamibeachfl.gov\/wp-content\/uploads\/2019\/10\/Kiteboarding-Permit-Ordinance.pdf\">Clique aqui.<\/a><\/strong>\n<hr \/>\n<p><strong>Faixa Expressa<\/strong><\/p>\n<p>Para agilizar transa\u00e7\u00f5es simples, a Prefeitura conta com uma faixa expressa exclusiva no CSC. A faixa expressa foi projetada para clientes com transa\u00e7\u00f5es que levam apenas alguns minutos para serem conclu\u00eddas, como:<\/p>\n<p>Solicitando licen\u00e7as para vendas de garagem<\/p>\n<p>Comprovante de resid\u00eancia para desconto de residente em parqu\u00edmetros<\/p>\n<p>Solicita\u00e7\u00e3o de licen\u00e7as de sinaliza\u00e7\u00e3o imobili\u00e1ria<\/p>\n<p>Esta faixa expressa dedicada foi criada para que os visitantes do CSC n\u00e3o fiquem \u201cpresos\u201d atr\u00e1s dos clientes com transa\u00e7\u00f5es complexas.<\/p>\n<p><strong>Servi\u00e7os de caixa<\/strong><\/p>\n<p>Os caixas da cidade de Miami Beach s\u00e3o respons\u00e1veis por receber, proteger e depositar o dinheiro pago \u00e0 cidade por v\u00e1rias fontes.<\/p>\n<p>Para efetuar um pagamento, visite qualquer um dos nossos caixas.<\/p>\n<p>Prefeitura \u2013 1700 Convention Center Drive, 1\u00ba andar<\/p>\n<p>Central de Atendimento ao Cliente \u2013 1755 Meridian Ave, 1\u00ba andar<\/p>\n<p>Escrit\u00f3rio de North Beach \u2013 962 Normandy Dr<\/p>\n<p><strong>Outras informa\u00e7\u00f5es<\/strong><\/p>\n<p>Para obter informa\u00e7\u00f5es sobre a Loteria Sem Fins Lucrativos, <strong><a href=\"https:\/\/www.miamibeachfl.gov\/pt\/non-profit-lottery\/\">Clique aqui<\/a>.<\/strong><\/p>\n<p>Se voc\u00ea deseja acessar o Registro de Associa\u00e7\u00f5es Comunit\u00e1rias, <strong><a href=\"http:\/\/www.miamidade.gov\/global\/economy\/consumer-protection\/community-association-registry.page\">Clique aqui.<\/a><\/strong><\/p>","protected":false},"excerpt":{"rendered":"<p>Back to Department Directory Customer Service Book an Appointment 305.673.7420 mbhelp@miamibeachfl.gov Office Hours: Monday &#8211; Friday:8:30AM &#8211; 6PMClosed\u00a012PM &#8211; 1PM12PM [&hellip;]<\/p>\n","protected":false},"author":222,"featured_media":0,"parent":265532,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_searchwp_excluded":"1","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"disabled","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"disabled","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[],"tags":[1002,1000],"class_list":["post-265598","page","type-page","status-publish","hentry","tag-app-egov-page","tag-cityhall-egovapp"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.4 (Yoast SEO v27.4) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Customer Service Department - City of Miami Beach<\/title>\n<meta name=\"description\" content=\"The Code Compliance Division enforces the City Codes uniformly, ensuring the health, safety, welfare, and quality of life for the residents, businesses, owners and tourists of the City of Miami Beach.The City of Miami Beach Customer Service Center is your one-stop shop for myriad of customer service-related services. 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