Operations Division

The Operations Division is responsible for overseeing the operation and maintenance of the City’s water distribution, wastewater (sewer) collection, stormwater, street and street lighting systems. Please make a service request by visiting the e-Gov portal or by calling our 24/7/365 live-human Control Room at 305.673.7625.

Our Division’s responsibilities include maintaining:

• 4  Water Storage Tanks (14 million gallon)
• 140  Miles of Roads and Streets
• 33  Miles of Alleys
• 242 Miles of Sidewalk
• 180 Miles of Water Lines
• 122  Miles of Sewer Lines
• 100+  Miles of Stormwater Lines
• 6 Water Pump Stations
• 23 Sewer Pump Stations
• 49 Stormwater Pump Stations
• 7,200 Streetlights

Water Division

The Water Division is responsible for providing reliable and high quality water that protects public health and safety  in compliance with all federal, state, and local regulations. Annually, the Water Division, which also includes the Water Meter Shop, conducts several thousand tests to ensure stakeholders receive the highest quality drinking water. Additionally, the Water Division maintains the City’s 180 miles of water mains, 86 water crossings, 1,009 fire hydrants, 717 fire lines, 23,000 valves.

Sewer (Wastewater) Division

The Sewer (Wastewater) Division is responsible for operating and maintaining a reliable sanitary sewer system that protects public health and safety in compliance with all federal, state, and local regulations. The Sewer Division maintains the City’s 122 miles of sanitary gravity sewer pipes, and 3,160 sanitary sewer manholes.

Stormwater Division

The Stormwater Division is responsible for operating and maintaining a reliable stormwater collection, conveyance, and treatment system that protects public health and safety in compliance with all federal, state, and local regulations. The Stormwater Division cleans and maintains the City’s more than 7,800 stormwater structures (stormwater manholes, storm drains, and catch basins), 367 outfalls, and 49 pump stations.

Pumping Operations Services

The Pumping Operations Services team supports the water, sewer, and stormwater divisions by operating the City’s 72 pump stations (6 water pump stations; 23 sewer pump stations; 49 stormwater pump stations), maintaining the City’s four (4) water storage tanks, and managing the  Control Room, which is a 24/7/365 live-human support center for all City stakeholders.

Streets and Street Lighting Division

The Streets and Street Lighting Division is responsible for providing quality maintenance and repairs of City roads, sidewalks, and street lighting infrastructure, including 140 miles of streets, 33 miles of alleys, 29 bridges (lights), 242 miles of sidewalk, 200 miles of curb and gutter, 7,300 linear feet of City-owned seawall, and 7,200 street lights. Per an interlocal agreement with Miami-Dade County, the City of Miami Beach Street Lighting Division maintains the following Florida Department of Transportation (FDOT) roadways: Collins Ave, Alton Road, Normandy Drive, 71st Street, Indian Creek Drive, 63rd Street, Harding Avenue, and 5th Street. It is important to know that Miami-Dade County maintains the street lighting located on Dade Boulevard, Pine Tree Drive, La Gorce Drive, the Venetian Causeway, and 23rd Street.