• City of Miami Beach on Issuu
City of Miami Beach
1700 Convention Center Drive
Miami Beach, Florida 33139
Phone: 305.673.7000

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Customer Service Center

The Customer Service Center is closed to the public until further notice, as a precautionary measure during the COVID-19 health emergency. For customer service questions, please call our main line at 305.673.7420, Monday through Friday from 8 a.m. to 6:30 p.m. or email us at mbhelp@miamibeachfl.gov

Welcome to the Customer Service Center!

Located in the first floor of the City’s Multi-Purpose Municipal Parking Facility (1755 Meridian Avenue), the Center is your “one stop shop” for a myriad of customer service-related services. At our Customer Service Center, residents, businesses and visitors can walk in, or schedule an on-line appointment, to take a few items off their “to-do list.”


Current Wait Times

The center is open to all who live, work and play in our beautiful, tropical City. The following services are available: