Customer Service Center

At the Customer Service Center we assist you with your Parking needs.  You may purchase residential, municipal, or garage permits as well as register for visitor passes and residential discounts.  Always remember to bring your vehicle registration, original proof of residency, and your completed application to purchase any of our permits.

For more information on Parking permits, please click here.

E-Bills Coming Soon! If you’re interested in receiving your bills via email (E-Bills) please click here and email us the following information…

• full name listed on the UTB account
• account number
• The one (1) email address you wish to receive your E-bills at
• Your property address.

To Pay for your Utility Account, click here

UTB Forms

• UTB- CHANGE OR ADD TENANT FORM
• UTB- ADD AUTHORIZED USER FORM
• UTB- CHANGE OF MAILING ADDRESS FORM
• UTB- ADD MANAGEMENT COMPANY FORM
• UTB- OPEN AN ACCOUNT FORM
• UTB- CLOSE AN ACCOUNT FORM

Any rental of rooms in any hotel, motel, rooming house or apartment house or restaurant that sells food, beverages, and alcoholic beverages are required to register and remit resort tax to the City of Miami Beach. There is a 4% tax on the rent of a room or rooms in any hotel, motel, rooming house or apartment house, and a 2% tax levied on the total sales price of all food, beverages, alcoholic beverages (including beer and wine) sold in any restaurant, bar, or nightclub.

For more information on Resort Tax please, click here

To pay for your Resort Tax please, click here

To use the Resort Tax Calculator please, click here

To download the Resort Tax form please, click here

The Customer Service Center is closed to the public until further notice, as a precautionary measure during the COVID-19 health emergency.

For more Passport information please, click here.

To facilitate a faster turnaround for simple transactions, the City has a dedicated express lane at the CSC. The express lane is designed for customers with transactions that only take a few minutes to complete, such as:

• Applying for garage sale permits
• Proving residency for the resident discount at parking meters
• Applying for real estate sign permits

This dedicated express lane has been created so visitors to the CSC are not “stuck” behind customers with complex transactions.

The City of Miami Beach host an Artist Vendor and Street Performer lottery once a quarter for those interested in selling their art as well as performing in our designated Lottery locations.

Designated Lottery Locations throughout

• Lincoln Road
• Ocean Drive
• Llincoln Road / Beachwalk
• Collins Ave
• Washington Ave

For more information on Artist Vendor / Street Performers, click here

All business owners are required to obtain a City of Miami Beach Business Tax Receipt (formerly known as an “Occupational License”) to operate a business within the City. Operating a business without a City of Miami Beach Business Tax Receipt is prohibited. For more information, call the Finance Department’s Business Tax Receipt’s Office at 305.673.7420.

To apply online for a Business Tax Receipt please visit our Citizen’s Self Service.

For an on-line directory of current Business Tax Receipts please click here.

If you would like to apply in person, but need an application Click Here.

For more information on Business Tax Receipts please click here

City of Miami Beach's cashiers are responsible for receiving, safeguarding, and depositing the monies paid to the City by various sources.

To make a payment, please visit any of our cashiers offices.

• City Hall - 1700 Convention Center Drive, 1st floor
• Customer Service Center - 1755 Meridian Ave, 1st floor
• North Beach Office - 962 Normandy Dr

• To apply for a Garage Sale Permit please, click here.
• To request a Lien Search please, click here.
• To apply for a Real Estate Sign permit please, click here.
• To apply for a Kiteboarding Permit please, click here.
  • To view the Kiteboarding Permit Ordinance, please click here.