Performance Improvement Studies

Performance Improvement facilitates performance improvement initiatives to help achieve the City's key intended outcomes, and to improve efficiencies, including benchmarking with other jurisdictions.

Performance Improvement Initiatives

Cleanliness

2006 Police Staffing Study 

2008 Building Department Organizational and Operational Review and Analysis by Watson Rice

2009 Business Tax Process Improvement Study

2009 Building Development Process Fee Study

2009 Condrey Classification and Compensation Study Final Report
2012 Condrey Study Updated Employment Cost Index
2013 Condrey Study Updated Employment Cost Index 

2010 Revenue Enhancement Study

2011 Building Development Process Fee Comparative Analysis with Other Jurisdictions by JRD and Associates

2011 Review of the Implementation of Building Development Process Fees

Status of the Building Development Process Recommendations and Observations
from Watson Rice Study February 2012

Operational Review of the Risk Management Division 6/5/2012

Performance Monitoring and Feedback

Budget Advisory Committee Recommendation Report on Pension Reform July 2012

August 27, 2012, Budget Advisory Committee's Presentation to the City Commission - Recommendation on Pension Reform

2013 Crowe Horwath Performance and Operational Audit