Manage water and sewer services with ease.
Access monthly billings, usage details, service requests and payment options—all in one secure portal.
How to Manage Your Account:
To ensure uninterrupted service and accurate billing, please follow these steps:
- Please use the “Sign In / Register” link located at the top right corner of the utility page. If you previously had an account on the old Utility Billing site, be sure to re-register using the same email address.
- If you use automatic payments, make sure to enroll or update your auto pay settings through the portal.We recommend scheduling your payments to process before your monthly due date to avoid late fees.
- Update third-party payment Information: If you pay through a bank or third-party service, update the payment mailing address to ensure timely processing.
Mailing Address for Check Payments:
CMB Utilities
P.O. Box 737925
Dallas, TX 75373-7925
Features & Services:
- Secure Account Access: Access both current and past utility bills, monitor water and sewer usage by meter.
- Detailed Billing: Bills provide a comprehensive breakdown of charges, including those for accounts with multiple meters (e.g., water and irrigation) and various service types.
- Flexible Payment Options: Customize your payment due dates and consolidate payments for multiple city services in a single transaction.
- E-Billing & Notifications: Enroll in paperless billing and receive timely updates and reminders.
- Online Service Requests: Submit requests for new service connections or disconnections directly through the portal eliminating the need to call, email or visit the office.
