• City of Miami Beach on Issuu
City of Miami Beach
1700 Convention Center Drive
Miami Beach, Florida 33139
Phone: 305.673.7000

Homeless Outreach in action

Homeless Outreach

The mission of the Homeless Outreach Team is to support homeless people who are ready to leave the streets and seek productive, personally rewarding lives.

Our street outreach team engages the homeless from an assessment-driven approach that is sensitive to mental illness and addiction issues while connecting them to various community-based providers.

The team conducts outreach missions in addition to responding to online service requests via the city’s eGov application.

The city has the only municipal walk-in center for the homeless in Miami-Dade County,

Located At The Rear Entrance Of 771 17 Street
Hours: Monday – Friday 7:30 AM – 3:30 PM
(Closed From 12 PM – 1 PM)
Homeless Outreach Contact Number: 305.604.4663

It is a fixed place where people wanting help can access professional, courteous support to leave the street behind.

Emergency Shelter

Shelter for (men, women, and children) with Care Coordination services tailored to each client’s individual strengths and needs. The city contracts with 4 shelter providers to ensure that the most appropriate placement is made for each person.


In-house employment services to ease a person back into the workforce.

Job placement.

Application Assistance

for all entitlements including disability and SNAP benefits.

ID Documentation Replacement.

Including birth certificates, government-issued ID, work permits and driver’s license

Family Reunification/Relocation Services.

Providing relocation to any location in the contiguous U.S. where someone is willing and able to provide shelter and support

Mental Health

Screening and services.

Rental Assistance.

For individuals who have been stabilized and can sustain independent housing


Permanent, independent, and supportive services.

Homeless Management Information System "HMIS" Privacy Notices and ROI:

We Can't Do It Alone

Homeless is a community-wide problem that requires a community-wide response.

You can make a difference by:

Discouraging Panhandling

Alternatively making cash donations directly to homeless service providers or using homeless meters conveniently located throughout the city.

Letting People Know That Help is Available

For those homeless in Miami Beach distributing Are You Readycards.

Encouraging Responsible Food Reclamation

Enabling food donations to soup kitchens and pantries and discouraging dumpster diving, which can be dangerous and result in harmful conditions for all.

Posting “No Trespassing” Signs

Discourage vagrancy at your home and business. Sample trespassing signs can be found here.

Reporting Trespassing, Dangerous and Illegal Activity

To police who, in turn, can engage the homeless in hopes of getting them to accept services.


The City’s Homeless Outreach Team if you see someone needing help on our streets.

Who to Contact

If you are interested in learning more about what you can do to help end homelessness, contact us at 305-604-4663 or homeless@miamibeachfl.gov

Miami-Dade County Homeless Hotline (Note: This hotline is managed by Miami-Dade County)


The City operates a walk-in center for homeless people at 771 – 17th Street. The Homeless Outreach Team can provide shelter, relocation, ID replacement, and other services to verifiable homeless residents of the City. The office is open Monday through Friday, excluding legal holidays, from 7:30 am – 3:30 pm. The office is closed from noon - 1 pm.

No, there are no shelters located within the City of Miami Beach. All emergency shelters used by the City are located in Miami.

Firstly, you must demonstrate that you have been homeless in Miami Beach by providing an eviction notice or expired lease for a property within the City or have been verified as homeless on Miami Beach by the City’s outreach staff. While the City typically has shelter beds available to serve its homeless residents, demand during peak seasons may not make beds immediately available. In order to apply for a bed, you must complete an intake process and provide consent to ensure that you are placed in the most appropriate bed possible that will ensure your successful transition away from homelessness. You must agree to complete your care plan designed specific to your needs and goals as a condition of placement.

The City offers one-time relocation assistance to verified homeless people seeking relocation to family or friends within the contiguous United States. Clients seeking relocation must not have any open warrants or local court fees and the City must verify that the person at your desired destination is willing and able to provide you support.

Yes, once you have been verified as homeless, the City can help you obtain your birth certificate and assist you in obtaining a replacement Florida identification card and/or social security card. Depending on the state issuing the birth certificate, it typically takes 10 business days to receive a birth certificate.

The Miami-Dade County Homeless Trust serves as the lead agency for Miami-Dade County’s homeless Continuum of Care (CoC) and is responsible for the oversight, planning, and operations of the entire CoC including administering proceeds of a one percent (1%) Food and Beverage Tax. Miami-Dade had the first dedicated funding source for homelessness in the United States – a unique 1 percent Food and Beverage Tax which is foundational to the funding of the Homeless Trust today.

Homeless Outreach

  • homelesstrust

    Miami-Dade County Homeless Trust

  • salvationarmy

    The Salvation Army

  • miamirescuemission

    Miami Rescue Mission

  • camillushouse

    Camillus House

Office Information


Alba Tarre

Department Director
We are dedicated to being responsive to the needs of our residents by providing the highest quality of service and support while ensuring customer satisfaction with every interaction.