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Mission Statement
The Miami Beach Public Safety Communications Division is dedicated to providing vital support services to the Police and Fire Department. The main mission of the division is to promptly attend to all 9-1-1 calls, law enforcement, E.M.S., and firefighting requests in a courteous, professional and effective fashion.
Call-Taking Process
911 Tips
Remain calm and speak clearly
Advise on location and what is happening
Try to answer questions the best you can
Post your address and phone number by each phone
Know your cell phone number
House numbers should be visible from the street
Teach children how to use 911
911 is NOT for information, such as road or weather conditions, noise complaints, area power outages, or directions.
Executive Staff
Virgil Fernandez
Fire Chief
Digna Abello
Deputy Fire Chief
Lazaro Guerra
Administrator
Jennifer Hall-Jenkins
Communications Manager
Locations
Main:
1100 Washington Av, 4th Floor,
Miami Beach, FL 33139
Office: 305.673.7900
Back-Up Site:
2310 Pine Tree Dr, 3rd Floor,
Miami Beach, Fl 33140
Office: 305.673.7901