• City of Miami Beach on Issuu
City of Miami Beach
1700 Convention Center Drive
Miami Beach, Florida 33139
Phone: 305.673.7000

Service Shopper Program

The Service Shopper program maximizes the quality of the City of Miami Beach customer service. Evaluations are conducted across the City's various service-oriented departments to gauge the level and quality of customer care. These assessments provide invaluable feedback used to identify areas for future development in the City's public-facing staff.