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FAQ
1. Where are you located and what are your business hours and contact number?
The Customer Service Center is located at: 1755 Meridian Ave., Suite 100, Miami Beach, FL 33139. Business hours are from 8:30 a.m. to 6:00 p.m. Monday – Friday, excluding holidays. For more information, please contact us at: 305-673-7505; press 0 at any time to speak to a representative.
Parking Administration is located at: 1755 Meridian Ave., Suite 200, Miami Beach, FL 33139. Our office is open from 8:30 a.m. to 5:00 p.m. Monday-Friday, excluding holidays.
2. How can I purchase monthly parking for municipal garages or lots?
The availability of monthly is based on location. For more information, please contact the Customer Service Center at 305.673.7505; press 0 at any time to speak to a representative.
3. How do I apply for a residential parking permit?
Please visit our Parking Customer Service Center to apply and ensure you bring all required documentation as specified via the below link.
Required Documentation for Residential Parking Permit
4. What are your payment options?
The Customer Service Center accepts cash, checks, and credit cards (Visa, MasterCard, Discover and American Express).
Pay Stations and Garages: Payments can be made via cash, credit card, by using the Parkmobile application or by telephone to Parkmobile at: 877-727-5714.
5. Where can I store my car?
The City of Miami Beach (according to the Miami-Dade County Ordinance) does not allow vehicle storage on public property.
6. How do I obtain a Citywide Permit?
Information can be found at the Citywide Permit page via the below link:
Citywide Vehicle Parking Permit Info
A limited number of citywide permits are available for ILEV, EPA Smartway, or street legal electric vehicles and motorcycles. For more information, click the below links:
Citywide Scooter/Motorcycle Parking Permit Info
Citywide Vehicle Parking Permit Info
7. What is the process to contest a citation?
The Parking Department has a process in place for administrative review of parking citations. If you feel that you were cited in error, you can submit a request for an administrative review by the City of Miami Beach Parking department by visiting the below link. You will need to attach all supporting documentations.
8. What is the location/contact information for the MDC- Parking Violations Bureau (Clerk of Courts)?
There are several different locations which are listed on the back of the citation. The MDC-Clerk of Courts/Miami Beach office is located at 1130 Washington Avenue 2nd floor, Miami Beach, FL 33139.
With your citation number, you can pay the citation fee via credit card by calling 305.275.1133, or online at: Pay Parking Citations. If you have any questions or concerns regarding to parking citations, please contact the MDC-Parking Violations Bureau at: 305.275.1133
9. How can I report a non-working Pay Station?
You can report any issues on our City’s application or website, by visiting the below links or by calling 305.673.7275.
eGov Website
eGov Mobile Application
10. How can I report a damaged or missing sign or faded painting of the curb?
You can report any issues on our City’s application or website, by visiting the below links or by calling 305.673.7275.
eGov Website
eGov Mobile Application
11. How can I report an illegally parked vehicle?
You can contact Parking Department Dispatch (24 hours) at 305.673.9453 and provide the following information:
Make, model, tag number, and color of vehicle; exact location where vehicle is illegally parked. A vehicle is considered illegally parked if:
Blocking driveway; abandoned; parked at fire hydrant, yellow curb, or at a restricted parking space/area. You may also report this via the City’s application or website, by visiting the below links:
12. My vehicle was towed?
If your vehicle was towed from public property, a parking citation was also issued and placed on your windshield. The City of Miami Beach has permits with two (2) towing service providers:
Tremont Towing
1747 Bay Road
Miami Beach, FL 33139
305.672.2395
And
Beach Towing
1349 Dade Boulevard
Miami Beach, FL 33139
305.534.2128.
Vehicles will only be released to the registered owner of the vehicle. You must present a valid picture identification and vehicle registration. Both companies accept cash, travelers checks, personal checks and credit/debit cards are accepted if you are a Miami Beach resident with proper ID showing your Miami Beach address; ATM machines are also located at both locations. We highly recommend that you retrieve your vehicle within 24 hours to avoid storage fees.
13. How do I rent parking spaces?
Parking space rentals are available for Construction Projects, Film & Photo Productions, Special Events, and for valet purposes. A City of Miami Beach permit is required. Space rentals must be requested three (3) business days in advance, non-metered/residential areas will require five (5) business days notice. More information can be found on the Space Rental Webpage
Payments must be submitted in advance at least 48 hours or two (2) business days. For more information, you may contact the Parking Department at 305.673.PARK(7275), Monday – Friday from 8:30 a.m. to 5:00 p.m., or you may e-mail us at: parkingmeterrentals@miamibeachfl.gov or visit our office at: 1755 Meridian Ave., Suite 200.
14. Where can I charge my electric vehicle?
We currently have charging stations at the following garages:
- 12th Street Garage (G2): 512 12th Street
- 13th Street Garage (G3): 1301 Collins Avenue
- 17th Street Garage (G5): 640 17th Street
- 42nd Street Garage (G6): 400 42nd Street
- City Hall Garage (G7): 1755 Meridian Avenue
- 5th Street Garage (G8): 550 Lenox Avenue
- Sunset Harbour Garage (G10): 1900 Bay Road
- Miami Beach Convention Center Garage (G11): 1901 Convention Center Drive
- Collins Park Garage (G12): 340 23rd Street